CHRISTMAS SHIPPING 2025
- Orders must be placed by 23:59 on 18th December 2025 using Royal Mail Tracked 48 to guarantee delivery in time for Christmas
- Studio Black will be closed from 24th December 2025 until 2nd January 2026.
- Any orders placed on or after 19th December will be processed from 5th January 2026.
FREE UK DELIVERY OVER £50
All UK orders over £50 are shipped Royal Mail Tracked 48, free of charge. Coffee orders can be upgraded to express shipping for an additional charge.
FREE UK DELIVERY ON SUBSCRIPTION ORDERS
All UK subscription coffee orders are eligible for free delivery which will automatically be added at the checkout once an address has been entered.
DISPATCH
- Orders are dispatched Monday-Friday and we aim to despatch in-stock orders within 48hrs.
- We are closed on weekends, bank holidays and public holidays. Orders will be processed on the next business day.
CLICK + COLLECT
- We now offer pickup from the roastery for selected products.
- Orders are processed Monday-Friday (excluding weekends, bank holidays and public holidays) and can take up to 48hrs to process.
- You will receive an email with pickup details when your order is ready to collect.
- Please do not visit until you have been informed your order is ready for pickup as you will be turned away.
UK DELIVERY
- Delivery pricing is calculated at the checkout once your delivery address has been entered.
- Some items are dispatched direct from suppliers, so ship in separate orders.
INTERNATIONAL DELIVERY
- We now ship Studio Black products internationally via Royal Mail International Tracked delivery. Please enter your address at the checkout and it will calculate the price based on your delivery location.
- US Shipping: due to new tariffs on small parcels, we are unable to ship to the US.
- Coffee brewing equipment and tools cannot be shipped internationally at the moment.
- Costs vary based on package weight and destination country. Currently, we can only ship parcels up to 2kg. Please see below for details on customs and import taxes.
- If you have any questions or issues with placing an international order, please drop us a line: hello@studioblackcoffee.co.uk
CUSTOMS + IMPORT TAXES
Studio Black Limited does not accept responsibility for customs clearance or any import tax, country-specific customs charges or local country/area tax. Please check with your local customs before purchasing.
SHIPPING ESTIMATES
- Shipping and/or despatch times, dates and estimations are rough guides to indicate shipping speed by the courier and are not guaranteed.
- Studio Black cannot be held liable if delays are incurred by the courier as well as due to peak seasons, public holidays, extreme weather or other unprecedented circumstances.
DELIVERY ADDRESSES + SAFE PLACES
- It is the responsibility of the customer to ensure delivery addresses are correct and there are provisions for the shipment to be signed for and accepted from a courier. Studio Black cannot be held accountable for any fees imposed by couriers for missed deliveries or for items returned to us due to missed deliveries or undeliverable addresses.
- Delivery addresses are automatically applied to shipping labels exactly as they were entered at the checkout by the customer. Please ensure you enter the correct shipping address and contact details as Studio Black cannot be held responsible for any errors entered by the customer.
- Where special delivery instructions or 'safe place' arrangements have been made, these become the responsibility of you, the customer.
- Studio Black Limited accept no responsibility for goods being delivered to an incorrect address supplied by you or left in any 'safe place'.
PRODUCTS SHIPPED FROM SUPPLIERS
- Some of our products are shipped directly from our friends at local suppliers so they will go straight from the warehouse to your front door.
- If you are ordering multiple items, your order may appear with more than one shipping cost.
SUSTAINABLE PACKAGING
- Studio Black products are sent in recycled, fully recyclable cardboard mailers.
- Larger Studio Black products are sent in fully recyclable cardboard boxes, sealed using recyclable kraft parcel tape.
TRACK YOUR ORDER
All orders are shipped fully-tracked via Royal Mail, DPD and DHL. Once your order is dispatched, you'll receive an email with tracking details. If you've not received yours, please email us at hello@studioblackcoffee.co.uk
GROUND COFFEE
Customers ordering ground coffee accept that there is occasionally a few grams of loss during the grinding process.
